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Privacy Policy

At OKC Drainworks, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website and services.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Contact Information: Name, email address, phone number, and mailing address when you request a quote or schedule a service.

  • Service Information: Details about your plumbing needs, including descriptions of the problem and service requests.

  • Payment Information: Credit card or bank details, only for payment processing purposes.

  • Website Usage Data: Information about your use of our website, including IP address, browser type, and browsing behavior through cookies.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to service requests and provide plumbing services.

  • To send service-related communications, including appointment confirmations, updates, and invoices.

  • To process payments securely.

  • To improve our website and customer service.

  • To send promotional offers or updates about new services (you can opt out at any time).

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

  • Secure socket layer (SSL) encryption for sensitive data such as payment details.

  • Restricted access to personal data by authorized personnel only.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

  • With trusted third-party service providers who assist in delivering our services (e.g., payment processors).

  • If required by law, to comply with legal obligations or to protect our legal rights.

5. Your Choices

You have the right to:

  • Access or Update Your Information: Contact us to request corrections or updates to your personal data.

  • Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails at any time by clicking the "unsubscribe" link.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies collect information such as your browser type and pages visited, but do not personally identify you. You can adjust your browser settings to refuse cookies if you prefer.

7. Third-Party Links

Our website may contain links to third-party websites. OKC Drainworks is not responsible for the privacy practices of those websites. We encourage you to read their privacy policies when visiting external sites.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

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